All items undergo a careful authenticity and quality check before being assigned to one of the following categories:

• As New: The item is in exceptional (new) condition, with no or very minimal defects or damage.
• Excellent: The item has been carefully used and maintained and shows minimal to no visible signs of use. The item is in excellent condition.
• Very Good: The item has some signs of use, but is still in very good condition.
• Good: The item has been worn and has visible flaws which are clearly depicted in the photos. The item is in good condition and can definitely go another round.
• Worn with love: The item shows visible signs of use and wear, which are clearly shown in the photos. The item is in reasonable condition and therefore usually competitively priced.

At LUX, we ensure that your order is beautifully packaged and shipped safely, insured, and registered within 1 to 3 business days. Once your order is on its way, you’ll receive a confirmation with a track & trace code so you can follow its journey.

We strive to make shipping as smooth as possible. If you have any questions about your delivery, feel free to contact us—we’re happy to help!

Read more about our shipping and delivery policy here.

At LUX ReWear, we believe in conscious purchases. We carefully select the most beautiful preloved and vintage items and handle every order with love and care. Returns not only impact our small team but also the environment due to extra transport and packaging materials.

That’s why we ask you to think carefully before placing an order—only add an item to your cart if you truly love it! Please review all photos, read the product descriptions thoroughly, and contact us if you have any questions.
Please note that we do not accept returns if the security tag has been removed. Read our full returns policy here.